Privacy Policy
for Abang918

This Privacy Policy ("Policy") describes how Abang918 ("we", "us", "our") — the operator of the online gaming platform accessible at abang918.cam — collects, uses, stores, discloses, and protects the personal data of individuals ("you", "User") who visit, register on, or interact with our platform and associated services.

We are committed to protecting your privacy and to processing your personal data lawfully, fairly, and transparently in accordance with applicable data protection legislation. This Policy applies to all personal data collected through the abang918 platform, including via our website, mobile-optimised interface, and any communications you have with our support team.

By registering an account or using the abang918 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the practices described in this Policy, you should discontinue use of the platform and contact our team to close your account.

This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the abang918 platform more broadly.

For the purposes of this Policy, the following terms carry the meanings assigned below:

Abang918 collects only the personal data that is necessary and proportionate to the purpose for which it is collected. The categories of personal data we process are as follows:

3.1 Account Registration Data

• Full legal name as per government-issued identification.
• Date of birth (to verify the 21+ age eligibility requirement).
• Email address and phone number for account communications.
• Residential address including city and postcode.
• Preferred currency (Malaysian Ringgit — MYR/RM).

3.2 Identity Verification (KYC) Data

• Scanned or photographed government-issued photo identification: Malaysian MyKad (IC), Passport, or Driver's Licence (front and back).
• Proof of residential address: utility bill, bank statement, or official correspondence dated within the last three months.
• Selfie verification image — a photograph of the User holding their government-issued ID.
• Additional documentation that may be requested to satisfy enhanced due diligence (EDD) requirements.

3.3 Financial & Transaction Data

• Payment method details used for deposits and withdrawals — including e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay), bank account numbers (Maybank, CIMB, Hong Leong Bank, Public Bank), FPX/DuitNow reference details, and cryptocurrency wallet addresses (USDT TRC20).
• Transaction history — deposit amounts, withdrawal requests, amounts, dates, and statuses.
• Wagering history, game play logs, bonus claim records, and account balance movements.

3.4 Technical & Usage Data

• IP address and approximate geolocation (country/city level) at time of login and transactions.
• Device type, operating system, browser type and version, screen resolution.
• Session timestamps, pages visited, features used, and click-path data.
• Referral source (e.g., how you arrived at abang918.cam).

3.5 Communications Data

• Content and metadata of messages exchanged with our customer support team via live chat, email, or any other communication channel.
• Support ticket records, complaint logs, and dispute resolution correspondence.
• Responses to surveys or feedback requests (where provided voluntarily).

Abang918 collects personal data through the following channels and mechanisms:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, or voluntarily provide information in any other interaction with the platform.
• Automatically through platform use: Technical and usage data is collected automatically via server logs, cookies, session tracking technologies, and analytics tools as you navigate and use the abang918 platform.
• From third-party payment processors: When you complete a deposit or withdrawal via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, or other supported payment methods, transaction confirmation data is transmitted to us by the respective payment provider.
• From fraud prevention and AML screening services: We may receive data from third-party identity verification and fraud prevention partners as part of our KYC and anti-money laundering compliance processes.
• From publicly available sources: In limited circumstances, we may verify information against publicly available records to fulfil our compliance obligations, including for sanctions screening.

Abang918 processes your personal data for the following specific purposes:

Abang918 processes personal data only where there is a valid legal basis to do so. The primary legal grounds upon which we rely are as follows:

• Contractual necessity: Processing required to perform the contract between you and Abang918 — including account creation, payment processing, game access, and withdrawal handling.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering legislation, identity verification requirements, and licensing conditions imposed by relevant gaming authorities.
• Legitimate interests: Processing carried out in furtherance of Abang918's legitimate business interests, including fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: Where you have provided explicit consent — for example, to receive promotional communications or marketing updates. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Abang918 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with third parties only in the limited circumstances described below:

• Payment service providers: We share transaction-relevant data with payment processors — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and bank partners (Maybank, CIMB, Hong Leong Bank, Public Bank) — strictly to facilitate your deposit and withdrawal requests.
• Identity verification providers: KYC documents are processed by our third-party identity verification partners under data processing agreements that require them to maintain equivalent data security standards.
• Fraud prevention and AML screening services: We may share limited data with fraud detection and sanctions screening providers to fulfil our anti-money laundering compliance obligations.
• Cloud infrastructure and IT service providers: Platform data is hosted on enterprise-grade servers operated by third-party cloud providers. These providers act as data processors under binding contractual agreements and do not have independent rights to your data.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, gaming regulators, financial intelligence units, or courts where required by applicable law, a court order, or regulatory directive.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, personal data may be transferred to the acquiring entity, subject to the same protections as described in this Policy.

Abang918 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Where data must be retained for longer due to an ongoing legal dispute, regulatory investigation, or court order, it will be retained until the matter is fully resolved.

Abang918 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes, but is not limited to, the following:

• 256-bit SSL/TLS encryption: All data in transit between your browser or device and our servers is encrypted using industry-standard TLS protocols, indicated by the HTTPS prefix in the platform URL.
• Encryption at rest: Sensitive personal data stored in our databases, including KYC documents and financial records, is encrypted at rest using strong cryptographic algorithms.
• PCI-DSS compliant payment processing: Payment transactions are processed exclusively through PCI-DSS compliant payment gateways. Abang918 does not store card numbers, CVV codes, or bank login credentials on its own servers.
• Access controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. Administrative access is protected by multi-factor authentication and role-based permissions.
• Intrusion detection and monitoring: Our infrastructure is monitored continuously for anomalous activity, unauthorised access attempts, and security vulnerabilities.
• Regular security assessments: We conduct periodic vulnerability assessments and internal audits to identify and remediate security risks.
• Staff training: All Abang918 personnel who handle personal data receive data protection training and are bound by confidentiality obligations.

While we employ robust security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you believe your account has been compromised, please contact our support team immediately via live chat or at [email protected].

Abang918 uses cookies and similar tracking technologies to provide a functional, personalised, and secure user experience. By using the platform, you consent to the use of cookies in accordance with this section.

10.1 Types of Cookies We Use

10.2 Cookie Management

You may control and manage cookies through your browser settings. Most modern browsers allow you to block, delete, or be notified before a cookie is stored. Please note that disabling essential cookies will impair your ability to log in and use core platform features. For guidance on managing cookies in your specific browser, consult your browser's help documentation.

Subject to applicable law, you have the following rights in relation to your personal data held by Abang918. To exercise any of these rights, please contact our Data Privacy team at [email protected]. We will respond to verified requests within a reasonable timeframe, typically within 30 days.

Please note that certain data rights may be limited where data retention is required by legal obligation — for example, AML regulations require us to retain KYC documents and transaction records for a minimum of five to seven years regardless of an erasure request.

Abang918 strictly prohibits persons under the age of 21 from registering an account or using the platform in any capacity. We do not knowingly collect, store, or process personal data belonging to individuals under 21 years of age.

As part of our KYC verification process, all Users are required to submit government-issued photographic identification confirming they meet the minimum age requirement. If we become aware, at any point, that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and suspend the associated account.

If you believe that a minor may have registered an account on abang918, please notify our support team at [email protected] immediately so that appropriate action can be taken.

As an online platform serving players across Malaysia and internationally, certain personal data processed by Abang918 may be transferred to, stored on, or processed by servers or third-party service providers located outside Malaysia. This may include cloud infrastructure, fraud prevention services, and identity verification providers operating in multiple jurisdictions.

Where such transfers occur, Abang918 takes reasonable steps to ensure that your personal data continues to be protected in a manner consistent with this Privacy Policy and in accordance with applicable data protection laws. This may include relying on standard contractual clauses, adequacy decisions, or other approved transfer mechanisms as applicable.

By using the abang918 platform and providing your personal data, you consent to international data transfers as described in this section, subject to the protections described herein.

Abang918 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform functionality, or our data processing practices. Material changes — those that significantly affect your rights or how we use your data — will be communicated to registered Users via email to the address on file and/or via a prominent notice on the platform, at least seven (7) days before the changes take effect.

The "Last Reviewed" date displayed at the top of this Policy will be updated with each revision. Where changes are non-material — such as minor formatting corrections or clarifications that do not alter the substance of the Policy — they may be implemented without advance notice.

Your continued use of the abang918 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the platform and contact our support team to close your account and request deletion of your personal data where applicable.

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights described in Section 11, please contact our Data Privacy support team through the following channels:

We will endeavour to respond to all data rights requests within 30 days. In cases of particular complexity, we may extend this period by a further two months and will notify you accordingly with an explanation for the delay.

For information about our full Terms of Service, please visit our Terms & Conditions page. For information about our responsible gambling tools and commitments, please visit our Responsible Gambling page.